Draytek Router Issues - Impact to Broadband and Leased Lines

Incident Report for Speak Digital

Resolved

We are not seeing any further Draytek issues
Posted Mar 29, 2025 - 23:57 UTC

Monitoring

Since 21:30PM GMT 22/03/2025 we have witnessed an unusually high volume of session drops on broadband connections, primarily impacting BT Wholesale and TalkTalk broadband sessions. This includes lines we provide through our parntner Zen Internet. The cause has been narrowed down to vulnerable firmware versions on Draytek routers.

As far as we are aware for our managed support clients your router is already updated and we have not seen any downtime. However if you are PAYG you may be affected. Should you experience internet connectivity issues please raise a ticket in the usual way.
Posted Mar 23, 2025 - 21:07 UTC
This incident affected: Broadband / Internet Connectivity.
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