All Systems Operational

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Here you will find any notices about incidents that could affect your services provided by or supported by Speak Digital.

Broadband / Internet Connectivity ? Operational
90 days ago
100.0 % uptime
Today
Website Hosting Operational
90 days ago
100.0 % uptime
Today
Microsoft Office 365 ? Operational
90 days ago
100.0 % uptime
Today
Google Suite ? Operational
90 days ago
100.0 % uptime
Today
VOIP Phone System ? Operational
90 days ago
99.9 % uptime
Today
Continuum / TeamViewer Remote Support ? Operational
90 days ago
100.0 % uptime
Today
Other Notifications ? Operational
90 days ago
100.0 % uptime
Today
Citrix Hosted Desktops Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 27, 2020

No incidents reported today.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020
Resolved - The incident has now been resolved. Apologies for any disruption during today. If you would like a written incident report next week please let us know.
Nov 20, 18:29 UTC
Monitoring - Further update from our supplier: The situation is markedly better and we ensuring that customers have confirmed that to us.
The delay on processing call recordings will remain in place and this incident will remain open for now.
Nov 20, 13:24 UTC
Update - Further update: Mitigation work has reduced the high loads have and call volumes are returning strongly. Please note that as a precaution, call recordings are not being processed currently but they are still taking place - so will be processed later.

We are continuing to work on this and apologise for the disruption.
Nov 20, 12:04 UTC
Update - Update from our supplier at 10.50: We are working on mitigating and resolving the call failure issues. Apologies for the extended time taken in dealing with this.
Nov 20, 11:04 UTC
Identified - The supplier has identified the problem and is working on it. Many apologies for the disruption.
Inbound and outbound calls are being affected - this is being treated as top priority.
Nov 20, 10:39 UTC
Investigating - We have had reports of customers getting an error when making outbound calls.
If this happens to you please email helpdesk@speakdigital.co.uk and give at least 3 examples with the following information:
Extension making call, Number dialled, Exact time of call, Error message shown

Our supplier is investigating this to ensure normal service is maintained.
Nov 20, 09:42 UTC
Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.

Nov 13, 2020

No incidents reported.