Phone outage

Incident Report for Speak Digital

Resolved

Apologies for the interruption in service today.

Posted Jun 07, 2021 - 17:09 UTC

Monitoring

We are starting to see the services coming back to normal.
Apologies for the inconvenience.

Posted Jun 07, 2021 - 12:13 UTC

Identified

Our supplier has identified this as relating to connectivity impacting their central database. This is being worked on as a matter of urgency.

Posted Jun 07, 2021 - 11:17 UTC

Investigating

Our supplier is currently investigating reports of registration of dropping inbound and outbound calls.
Please email helpdesk@speakdigital.co.uk if you are unable to reach us by phone.

Posted Jun 07, 2021 - 11:02 UTC

This incident affected: VOIP Phone System.